Refund policy

Returns Policy:

We do not have a return policy unless the product is defective due to a manufacturing fault. In this case, the customer has 10 days after receipt of the item to request a return from Espriso.
In order to be legible for a return, the item needs to be in the same condition that it was received: Unworn, unused, & include all tags in its original packaging. Additionally, the receipt, invoice, or proof of purchase will be required when logging a return.
To log a return please send an email to marketing2@espriso.co.za using your order number as the subject.

All returns are to be sent to our head office:

EXT 4,

14A Charles Cres,

Eastgate, Sandton,

2090

Johannesburg South Africa

If the customer's return is accepted a new shipping label will be created, and instructions on how and when your order will be sent.
Items sent back to Espriso without following the returns procedure will not be accepted.
For further information please contact marketing2@espriso.co.za